Comprised of the processes, guidelines, tools and methodologies used for the provisioning, governance and overall management of Data Centre assets and infrastructures. We provide a comprehensive approach to operating and maintaining an enterprise class Data Centre and it encompasses IT resources like hardware, software, networks and facilities, including power, cooling, lighting and overall physical infrastructure. Factors addressed include:
- Data Centre energy management (power, cooling, carbon footprint)
- Resource planning and provisioning
- Proactive capacity planning and management
- Availability of critical IT systems and resources
- Integration of virtualization, networking and cloud computing technologies
- Risk assessment, proactive mitigation and management
- Cradle-to-grave asset management
- Cyber Security
Data Centre Planning
Supports the operations of the raised floor including planning, management, and oversight of teams to execute installs and de-installs in accordance with authorized change requests.
Rack and Stack
Deploy Rack and Stack teams to physical install and de-install equipment.
Hands and Eyes
Responding to requests for on-site actions.
Responsible to escort staff not preauthorized to be on the raised floor.
OS Software Updates and Patches
We manage all your OS updates, patch all your servers, and ensure they are up-to-date to prevent exploits and hacks so that they are in the best possible working order.
Hardware Life Cycle Planning
We help you plan the replacement of your computers at scheduled intervals to manage your budgets while replacing the oldest equipment in your environment on a set schedule that is planned with you and your teams.
We will plan and develop an enterprise-wide continuity plan for your IT services and will continue to update the plan quarterly with any changes that have been made to your organization’s IT services.
Backup and Recovery
As part of the Tri-Paragon / CaTECH Zero Touch package, we will backup all your Windows and/or Linux servers in the event of a disaster and store a copy of your data both on-site and off-site in a data centre of your choosing.
Using our Aruba network solutions secure fabric network infrastructure, we can enable your business with both local and mobile network capabilities, along with your VOIP and video. We deliver simple, reliable, and affordable networking solutions for small and midsize businesses. We take the hassle out of networking.
Data Centre Relocations are the physical movement of related IT equipment from one data centre to another Data Centre (or more). This includes servers, storage devices and their associated SAN components, network components, cables (power and network), and all media required for the successful operation and maintenance of the environment(s) being relocated.
Data Centre Relocations are highly complex, sensitive projects requiring a high degree of expertise and applied experience to achieve success and to minimize the risks of unplanned system and application outages. Tri-Paragon
applies a rigorous approach to managing the risk of a Data Centre move using its proven Data Centre Relocation Methodology (DCRM).
Planning the relocation is the most critical and time-consuming activity to ensure all risks and mitigation strategies
are identified, detailed execution plans are developed, application maintenance windows are respected, and the move is carried out in an appropriate timeframe. An experienced team is required for effectiveness and efficiencies to save time, costs, and most importantly – potential errors and accidents.
Our DCRM describes in detail the processes for; site selection, discovery and due diligence, and planning of the new Data Centre (power, cooling, cabling, and layout requirements), including the project initiation, execution and close out processes. Tri-Paragon’s years of experience planning and executing Data Centre relocations provide our customers with a level of comfort that their critical assets are receiving the care they require and deserve.
Identifying process gaps, skills gaps, outage risks and identification of data centre single points of failure are a means to achieve data centre risk management rehab. When conducting a data centre assessment, Tri-Paragon focuses on identification of potential threats and weaknesses that could potentially can cause an outage.
Our Data Centre Health Assessment (DCHA) provides our customers with an actionable report that identifies; gaps in skills, procedures gaps, including single points of failure with an associated risk and mitigation matrix to reduce the potential for an outage caused by one of these threats. Mitigation matrices are typically used to follow up and ensure the gaps have been effectively mitigated.
A secure and reliable IT infrastructure is essential to ensure your staff and customers have access to the right technology and digital resources, quickly and easily. An IT infrastructure refresh improves workplace productivity, increases collaboration across teams and ensures you secure your valuable data and business services.
Benefits include increased efficiency and performance by simplifying and consolidating hardware and adding required capacity. Simply continuing “as-is” amid rapidly evolving and changing technology just doesn’t work. New applications demand the performance and features often found in the newest systems. CIO’s are constantly squeezed amongst these three issues; increasing business requests and requirements (more computing), requirements to reduce IT spending (lower budgets), and demands for more service speed and efficiency.
There’s always a temptation to make cost reduction the priority – usually with pressure from upper management. However, one of the results of increased efficiency is reduced costs, so it’s the perpetual struggle to make strategic investments, such as; technology refreshes, that can ultimately save money for the organization. Tri-Paragon migrates your applications and data to your new environment(s) while you continue to focus on responding to new business requests and requirements.
Data Centre Infrastructure Decommissioning and Asset Disposal
Reliable data centre decommissioning includes the systematic disposition of retired IT assets. Tri-Paragon provides complete asset tracking and disposition services to support data centre decommissioning.
Our project management team manages the entire disposition project and ensures all IT assets are properly recorded, tracked and that all digital data is destroyed.
Tri-Paragon’s project team provides a defined process, project management services and full accountability, while ensuring; business continuity, data security, and environmentally responsible reuse or recycling of retired IT assets based on your specific direction of disposal, reuse, or recycling.
Disaster Recovery (DR) Planning and Testing
A Disaster Recovery Plan (DRP) is a documented process or set of procedures to recover and protect a business IT infrastructure in the event of a disaster or an unexpected outage. Such a plan, ordinarily documented in written form, specifies procedures your organization is to follow based on individual application specific plans. An IT DRP provides a structured approach for responding to unplanned incidents that threaten an IT infrastructure, which includes; hardware, software, networks, processes, and people.
Protecting your organization’s investment in its people and technology assets – and your organization’s ability to conduct business – are the key reasons for implementing an IT disaster recovery plan. A DR strategy and comprehensive DR plan are the cornerstone to ensuring infrastructure and applications continue to operate when a major outage is encountered.